A deposit of 25% is required when a milestone payment agreement is established between HTX Website Designs LLC and the Client. For recurring service plans—including, but not limited to, website design, website management, social media management, and digital marketing—a deposit is also required.
All deposits and milestone payments are non-refundable. The remaining balance is due upon project completion.
Accounts overdue by more than 30 days may result in project termination, removal of website or social media content, and forfeiture of any previously paid deposits or milestone payments.
Upon receipt of a deposit, the Client must provide all required materials within 30 days.
Failure to provide the necessary materials within 90 days may result in the project being deemed abandoned, at which point no refunds or deliverables will be provided.
No source code, design files, or digital assets will be released for projects deemed abandoned or cancelled.
All project deliverables remain the sole property of HTX Website Designs LLC until the total balance is paid in full.
Clients may cancel a project at any time by submitting a written cancellation request. However, all deposits and milestone payments are non-refundable.
Clients remain responsible for any work completed and for all outstanding billable hours. HTX Website Designs LLC reserves the right to seek reimbursement for legal or collection costs associated with unpaid balances.
Domain names purchased or managed by HTX Website Designs LLC on the Client’s behalf remain the Client’s property upon full payment.
HTX Website Designs LLC will discontinue domain renewals if the Client fails to pay the annual renewal fee or formally requests cancellation.
The Client authorizes HTX Website Designs LLC to access their web hosting account to manage, modify, or remove content in the event of non-payment or account delinquency.
Upon full payment, the Client receives ownership and a non-exclusive license to the completed website or digital product.
HTX Website Designs LLC retains the right to reuse any design techniques, frameworks, or methods used in the project, excluding proprietary Client data.
The Client affirms that all content (including text, images, logos, graphics, trademarks, etc.) provided to HTX Website Designs LLC is either owned by the Client or properly licensed.
The Client agrees to indemnify and hold harmless HTX Website Designs LLC and its contractors from any claims arising from the use of provided content.
HTX Website Designs LLC is not responsible for the accuracy, legality, or compliance of any content created, published, or distributed on behalf of the Client.
The Client assumes full legal responsibility for their website content and any printed or digital marketing materials.
Clients are solely responsible for creating and maintaining backups of their website, data, and email.
HTX Website Designs LLC does not provide backup services, including those related to hosted websites or email accounts.
HTX Website Designs LLC makes no guarantees regarding the performance, uptime, or functionality of any website or digital asset.
The Client assumes all risks associated with usage, errors, or outages of any digital product.
In the event of any conflict between these Terms & Conditions and other agreements (verbal or written), these Terms & Conditions shall take precedence.
Any disputes involving amounts exceeding $1,000 shall be resolved through binding arbitration with the American Arbitration Association.
Should HTX Website Designs LLC prevail, the Client agrees to pay all arbitration fees, court costs, and reasonable attorney’s fees.
This Agreement shall be governed by the laws of the State of Texas.
All legal proceedings or arbitration will take place in Harris County, Texas, regardless of the Client’s location.
Credit card payments are accepted. However, any chargebacks initiated by the Client must be repaid immediately, including a 10% penalty or $100 minimum (whichever is greater), plus all associated legal and collection costs.
Refunds, if applicable, will be issued by company check only. Unauthorized chargebacks are not permitted.
To cancel recurring monthly services (e.g., advertising, website management, email services, domains), the Client must contact HTX Website Designs LLC by phone and receive written confirmation of cancellation.
Email-only cancellation requests will not be accepted. HTX Website Designs LLC is not responsible for missed cancellation notices due to spam filters, delivery failure, or lack of confirmation.
If any provision of this Agreement is found to be invalid or unenforceable, that provision shall be severed, and the remainder of the Agreement shall remain in full force and effect.